Archive for the ‘Dimension One Spa Parts’ Category

Overheat Error (OH)

Wednesday, February 17th, 2016

Overheat Error (OH)

This message appears when the Temperature Sensor reads 112 degrees

Click Here to View or Download the PDF with Images

Step 1: False Error
Turn off the power at the GFCI for 1 minute, and then turn it back on. If the message clears, it was likely a false error reading. Your spa should now return to its normal operation.

Step 2: Excessively Hot Water
If the water in your spa is actually over 104 degrees, turn off power to the spa, open the cover and let the temperature drop to at least 97 degrees. Once the water has cooled, turn the power back on. If the problem was indeed the temperature of the water, the error will now clear and your spa will return to normal operation.

Your Dimension One Spa is outfitted with a number of safety messages. One of them, the “Overheat Error” message, can be caused by a few things but will always trigger an automatic shut off of the heater and pumps, allowing the water temperature to drop. Let’s review the easy, (and free), things first. To save time, work through these steps in the order listed below.

Step 3: Reduce Filter Cycles
In hot Summer weather normal filtration cycles may need to be reduced. Your spa’s filter cycles should not exceed a 1 hour duration, twice daily.

Step 4: Defective Sensor
If none of the above actions resolve the Overheat Error, replace the Temperature Sensor itself. Give us a call to confirm your diagnosis and order a new sensor.

Step 5: Defective Lower Circuit Board
If a new Temperature Sensor does not resolve the problem, you’ll likely need to replace the entire lower Circuit Board. (This occurs 5% of the time). Give us a call to confirm your diagnosis and order a new sensor.

Got a Question?
Call Toll Free  (866) 418-1840
www.EasySpaParts.com

High Limit (HL)

Wednesday, February 17th, 2016

High Limit (HL)

This message appears when the High Limit Sensor reads 119 degrees

Click Here to View or Download the PDF with Images

Step 1: False Error
Turn off the power at the GFCI for 1 minute, and then turn it back on. If the message clears, it was likely a false error reading. Your spa should now return to its normal operation.

Step 2: Temperature Reading Accurate
Using a digital thermometer, compare it to the reading on the upper control display panel. They should be within a few degrees of each other. A large disparity may indicate a temperature sensor issue.

Step 3: Excessively Hot Water
If the water in your spa is actually over 104 degrees, turn off power to the spa, open the cover and let the temperature drop to at least 97 degrees. Once the water has cooled, turn the power back on. If the problem was indeed the temperature of the water, the error will now clear and your spa will return to normal operation.

Your Dimension One Spa is outfitted with a number of safety messages. One of them, the “High Limit” error message, can be caused by a few things but will always trigger an automatic shut off of the heater, allowing the water temperature to drop. Let’s review the easy, (and free), things first. To save time, work through these steps in the order listed below.

Step 4: Dirty Filters
If your filters are dirty they may cause the small circulation pump to work too hard. Remove your filter(s) and turn the power off for 1 minute, and then back on. If this action clears the error message, it is time to clean your filter(s). If they are over 2 1/2 years old, it may be time to replace them. If removing the filters does not clear the error, continue reading for more options.

Step 5: Dirty Filter Screen
If your spa was made between 2004-2014, (and has 2 filters), the mesh screen inside one of the filter screens may need to be cleaned. Turn off power to the spa at the GFCI. Remove the filter associated with the circulation pump, (the one on the right as you are standing at the filters and outside the spa). Remove the black filter screen and locate the mesh screen inside it. Pull the mesh screen out of the plastic filter screen and flush the debris off the screen with fresh water. Re-assemble everything and turn the power back on. (For more details on this procedure, see “Cleaning Your Filters and Mesh Screen” in the Do It Yourself section of our website.) If these actions clear the error message, your spa should now return to normal function.

Step 6: Hot Heater Barrel
While the power to the spa has been on for at least 1 minute, touch the heater barrel in a few places. If the tube is very hot to the touch, the heater relay is probably stuck closed. Give us a call to confirm your diagnosis and possibly order a new circuit board.

Step 7: Circulation Pump Burnout
If you have tried all of the above actions and you are still experiencing a High Limit error, your circulation pump may have burned out. With the power on for at least 3 minutes, locate the circulation pump within your spa equipment area. If the small circulation pump has a red or blue body, place your fingers on it for up to 8 seconds. If the motor is too hot, you won’t be able to leave your fingers there very long. This will indicate that your pump has burned out or clogged and needs replacing. Give us a call to confirm your diagnosis and order a new pump.

Step 8: Hot Spot
There may be a “hot spot” on your spa’s heater that causes the High Limit Sensor to activate. Turn off the power at the GFCI. Locate the foam insulating pad on the heater bar. The High Limit Sensor resides under the pad. (Top photo). Slide the pad and Sensor around the bend to the back of the heater bar. (Bottom photo). Turn power back on at the GFCI. This action moves the sensor away from the “Hot Spot”, and your spa should return to normal function.

Step 9: Defective Sensor
If none of the above actions resolve the “High Limit” error, replace the sensor itself. Give us a call to confirm your diagnosis and order a new sensor.

Step 10: Defective Lower Circuit Board
If a new High Limit Sensor does not resolve the problem, you’ll likely need to replace the entire lower circuit board. (This occurs 10% of the time). Give us a call to confirm your diagnosis and order a new board.

 

Got a Question?
Call Toll Free (866) 418-1840
www.EasySpaParts.com

Dimension One Spa Parts – Easy Spa Parts Introduces “Ask the Expert” Troubleshooters

Tuesday, July 7th, 2015

Dimension Hot Tub Parts – Easy Spa Parts Provides Live Service Techs to Answer Hot Tub Parts Questions and Help Diagnose D1 Spa Problems Quickly and Efficiently.

Consumers wanting to learn more or get an instant online price for a new hot tub or spa cover are encouraged to visit http://www.EasySpaParts.com

Serum Water Care – Easy Spa Parts Offers Hot Tub Serum, 4-In-1 Hot Tub Cleaner

Tuesday, July 7th, 2015

Easy Spa Parts is pleased to Announce That They Are Introducing Serum Water Care Products – The Get it Clean and Keep it Clean System for All Brands of Hot Tubs.

Easy Spa Parts, a premier Dimension One Hot Tub Parts online retailer selling hot tub and spa parts for Dimension One Spas has recently added Hot Tub Serum to their water care products category on their website. The company based out of Oceanside, CA has been helping D1 Spas owners maintain their spas since 2007.

Consumers wanting to learn more about Hot Tub Serum are encouraged to visit the company website for more information. The website address is http://www.EasySpaParts.com

Hot Tub Serum, Serum Water Care

[Video News] Dimension One Spa Parts, Hot Tub Parts for D1 Spas

Friday, October 31st, 2014

[How To News] Dimension One Spa Parts – Hot Tub Parts Retailer Creates Educational How-to Videos – 866-418-1840 – http://www.EasySpaParts.com

Dimension One Spa Parts retailer, Easy Spa Parts, an online retailer selling hot tub spa parts for Dimension One Spas and D1 Hot Tubs is proud to announce the creation of new videos devoted strictly to helping hot tub owners take care of their spas.

Consumers wanting to learn more or get an instant online price for a new hot tub or spa cover are encouraged to visit the company website for more information. The website address is http://www.EasySpaParts.com

[Video News] Dimension One Spa Parts Online Retailer Introduces Natural Enzymes Spa Flush

Monday, October 6th, 2014

[How To News] Dimension One Hot Tub Parts Online Supplier Selling D1 Hot Tub Parts Introduces Unique Natural Spa Enzymes Cleaner | 866-418-1840

Consumers wanting to learn more or get an instant online price for a new hot tub or spa cover are encouraged to visit the company website for more information. The website address is http://www.EasySpaParts.com

[News Video] How to Buy Dimension One Spa Parts | D1 Spa Parts

Thursday, July 31st, 2014

[News Release] Hot Tub Cover Replacement Dealer Introduces Easy Online Dimension One Spa Cover Buying Program | Dimension One Hot Tub Parts | Call 866-418-1840

Consumers wanting to learn more or get an instant online price for a new hot tub or spa cover are encouraged to visit the company website for more information. The website address is http://www.EasySpaParts.com

Dimension One Spa Parts – Easy Spa Parts – Same Address – New Look

Monday, May 26th, 2014

As we head into our 10th year of business it seemed like the right time to update our website. We continue to offer a comprehensive list of parts and “Do It Yourself “ instructions to keep your Dimension One Spa running in top form. However, we are excited about the new “Look and Feel”, designed to make navigation through the site easier and more informative. Whenever you prefer speaking to a real person, our experienced technicians are here to answer your questions, or take an order. Since the design is new, please let us know if you experience any issues so we can fix them right away. Click here to check us out: www.easyspaparts.com

Weather Got You Worried?

While last winter was milder than usual, this year seems to have brought snow and ice to areas that aren’t used to seeing it. When the time is right, please call us with any questions about keeping your spa safe and operating properly. We are as concerned about your spa as you.

Phil Sandner
President
EasySpaParts.com
[email protected]
866-418-1840

Dimension One Spa Parts – Easy Spa Parts – Winterizing Your Spa in 10 Easy Steps

Sunday, May 18th, 2014

Just thought I’d share a few hot tub tips as we head into the busy holiday season.

1. For those who need to shut your spa down for the winter, here are some tips from a Dimension One Spa dealer in Colorado – Winterizing Your Spa in 10 Easy Steps.

2. Looking for a new spa cover? Protect your spa through the coming winter weather. Please call for additional information.

We strongly recommend that you enjoy hot tubbing this holiday season with friends and family :-).

Phil Sandner
President
EasySpaParts.com
[email protected]
866-418-1840

Dimension One Spa Parts – Easy Spa Parts – 3 Fall Hot Tub Care Tips

Monday, May 12th, 2014

Here are 3 Fall Season Hot Tub Care Tips:

1 – With Autumn, we have some of the best hot tubbing nights of the year. Cool, crisp evenings with family and friends are one of the reasons we wanted a spa to begin with. No matter how long you’ve had your spa, remember to take time and share it with others.

2 – If you promised to consider replacing that spa cover before the snow starts falling, we‘ve written a quick list of things to think about titled: Spa Covers and the Art of Aging Gracefully.

Take a quick look; you’ll learn if the time is now or if there a few things to help extend the life of your current cover. And remember Easy Spa Parts provides spa covers made by Sunstar, the same manufacturer currently providing them for new Dimension One Spas. Excellent quality – guaranteed fit.

3 – Fall is also a good time to change the spa water and give the whole unit a good once-over. Check out our Spa Inspection Checklist to ensure it’s in tip-top condition. If you see something that raises a question – call the experts at Easy Spa Parts for simple, understandable answers.

Click Here to Get Your Free Spa Inspection Checklist

Click Here to Get Your Free Cover Guide – Spa Covers and The Art of Aging Gracefully

Enjoy hot tubbing this fall

Phil Sandner
President
EasySpaParts.com
[email protected]
866-418-1840866-418-1840