• We realize that mistakes can be made in diagnosing problems or ordering new parts for your spa. Unused parts may be returned for full credit, if arrangements are made within 90 days of the original purchase. We ask only that you pay for shipping in both directions. Credit will be issued in the same way the original purchase was made. Simply call us to explain the situation, and arrange for the return of your unused parts.

• For orders where we made the mistake, will pay for shipping in both directions. Simply call us to explain the situation.

Satisfaction Guarantee

We aren't perfect; but we try. If there is an error on an order please contact us and we'll correct it immediately!