Heating Error & Low Flow
1997 to Current

One of the most common questions we hear is, “Why doesn't my spa heat?”. Sometimes a “Low Flow Error” message is associated with this condition. This brochure will show a few simple ways you can try to remedy this problem on your own.

1. The water level should be in about the middle of the tile line. If you do not have tile, then it should be six inches from the top. Water that is too high or low, will reduce flow through the heater. This will prevent the heater from turning on.

 






2. Old or dirty filters can affect water flow. Clean the filters with a garden hose.

 




Before reinstalling the filters check the control panel again. If the “Low Flow Error” message has gone away, you have solved your problem.

 

Note: If the flow message comes back after reinstalling your filters then you will need new filters.

 

3. If that did not take care of it, look at the bottom of the spa for a normal steady stream of air bubbles. This indicates a properly operating circulation pump.

 

If there are no bubbles and you just refilled your spa, go to the “How - To” section of our website and try “Immediately Purge an Air Lock in Your Circulation Pump.”

www.easyspaparts.com

 

 



If you are not having an air lock problem, put your hand on the red or blue metal portion of the circulation pump, located in the equipment area. If it is really hot to the touch the pump has burned out, and must be replaced.

If you still see the “Low Flow Error” message, give us a
call and we will walk you through a few more
troubleshooting tips.

 

Questions?

 

Call toll free: 866-418-1840

 

These Instructions are also on-line in color at www.easyspaparts.com.
These instructions are for informational purposes only. Easy Spa Parts does not guarantee that following these instructions will resolve your specific spa condition, nor does Easy Spa Parts accept liability for work performed by anyone attempting the repair or part replacement. These instructions are provided solely by Easy Spa Parts. Certain parts mentioned in the instructions are manufactured by third parties, including Dimension One Spas. Dimension One Spas has not supplied or reviewed these instructions. Dimension One Spas shall have no liability to you relating in any manner to these instructions or any acts or omissions by Easy Spa Parts.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: 1) EASY SPA PARTS AND DIMENSION ONE SPAS EXCLUDE ALL IMPLIED WARRANTIES THAT MAY ARISE IN CONNECTION WITH THE INSTRUCTIONS, INCLUDING ANY WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE; 2) NEITHER EASY SPA PARTS NOR DIMENSION ONE SPAS SHALL BE LIABLE UNDER ANY LEGAL OR EQUITABLE THEORY, WHTHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE AND STRICT LIABILITY) FOR ANY DIRECT, INDIRECT , CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES WHATSOEVER, ARISING FROM YOUR USE OF THE INSTRUCTION SOR FROM ANY MATERIAL CONTAINED IN, NOR OMITTED FROM, THE INSTRUCTIONS.